Your data people and their treatment

The purpose of this Privacy Policy (the "Charter") is to formalize our commitment to respecting the privacy of the users of the website operated by Ideal Nutricare.

This privacy policy has been compiled to better serve those who are concerned about how their "personally identifiable information" (IPI) is being used online. The RGPD and IPI, as described in the Privacy and Security of Information Act, are information that may be used alone or with other information to identify, contact, or locate a person or identify a person in its context. Please read our privacy policy carefully to understand how we collect, use, protect or manage your personal information in accordance with our website.

What personal information do we collect from people who visit our website or app?

When ordering or registering on our site, if necessary, you may be asked to enter your name, e-mail address or other details to help you with your experience and service.

When do we collect information?

We collect information from you when you place an order to use the service, use Live Chat to request live help, fill out the contact or support form.

How do we use your information?

We may use the information we collect when you register, make a purchase, or use certain other features of the site as follows:

  • To better serve you by responding to your customer service requests.
  • To quickly process your transactions.
  • To follow up after the match (live chat, email or phone).
  • To provide the license service during the subscription (only for the registered customer).

How do we protect your information?

Our website is regularly scanned for known vulnerabilities and vulnerabilities to make your visit to our site as safe as possible.
We use a regular malware scan.
Your personal information is contained behind secure networks and is only accessible by a limited number of people who have special access rights to these systems, and are required to keep the information confidential.
In addition, all sensitive / credit information you provide is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order or accesses its information to maintain the security of your personal information.
All financial transactions are processed by a provider ecommerce and are not stored or processed on our servers.

What is a cookie?

A cookie is a text file filed, subject to your choices, on your computer when visiting a site or consulting an advertisement. It aims to collect information about your navigation and to send you services adapted to your device (computer, mobile or tablet).

Cookies are managed by your internet browser and only the issuer of a cookie may read or modify the information contained therein.

What are cookies used on our site for?

The cookies used on our site make it possible to identify the services and sections that the user has visited, and more generally his behavior regarding visits. This information is useful to better customize the services, content, promotional offers and banners that appear on our site and facilitate your navigation on our site.
Cookies are also necessary for the proper functioning of certain services or for measuring their audience.
Cookies are likely to be included in the advertising spaces of our site. These spaces contribute to the financing of the contents and services that we place at your disposal.

Internal cookies

When you connect to our site, we may, subject to your choice, install various cookies in your device allowing us to recognize the browser of your device during the validity of the cookie concerned. = "autobr" /> The cookies we issue are used for the purposes described below, subject to your choices that result from the settings of your browser software used during your visit to our site.

The cookies we issue allow us to:

Facilitate your navigation on our site

  • by adapting the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, according to the hardware and software of viewing or reading that your terminal has
  • by storing information about a form you have filled in on our site (registration or access to your account) or products, services or information you have chosen on our site (service subscribed, content consulted, purchase made etc ...)
  • by giving you access to reserved and personal areas of our site, such as your account, thanks to identifiers or data that you may have previously entrusted to us
  • by implementing security measures

Improve our services

These cookies make it possible to establish statistics and volume of use and use of the various elements composing our site (rubrics and content visited, routes) to improve the interest and the ergonomics of our services. p>

Third-party cookies

These are the cookies placed on your terminal by third-party companies (for example partners) when you browse or click in the advertising spaces of our site.
In the framework of partnerships, we make sure that the partner companies strictly respect the computer law and freedoms of January 6, 1978 modified and undertake to implement appropriate measures of security and protection of data privacy.

We inform you below about the purpose of the cookies we know about and the means you have to make choices with regard to these cookies.

Due to third-party applications built into our site

We may include on our site / application third-party computer applications that allow you to share content from our site with other people or to let other people know about your consultation or opinion about content of our site / application. This is particularly the case of the buttons "Share", "Like", from social networks such as Facebook "Twitter", LinkedIn "," Viadeo ", etc.
The social network providing such a button application is likely to identify you with this button, even if you have not used this button during your consultation of our site / application.In fact, this type of application button can allow the social network concerned to follow your browsing on our site, just because your account to the social network concerned was activated on your terminal (open session) during your navigation on our site.
We have no control over the process used by social networks to collect information about your browsing on our site and associated with the personal data they have.We invite you to consult the policies of protection of the privacy of these social networks to to become aware of the purposes of use, including advertising, of the navigation information that they can collect through these application buttons. These protection policies must allow you to exercise your choices with these social networks, including setting up your usage accounts for each of these networks.

Web beacons and other technologies

We are likely to use standard Internet technologies, such as web beacons and similar technologies, to track your use of our sites and applications. Web beacons (sometimes called transparent GIFs, clear GIFs, or web-bugs) are small lines of code that allow us to display a small graphic image (usually invisible) on a web page or in an email. Web beacons can recognize certain types of information on your computer such as cookies, the time and date of viewing a page, and a description of the page where the web beacon is placed.

We use web beacons to improve your experience on our sites and apps, including providing you with personalized content based on your interests and understanding if users read emails and click on links contained in these messages so that we can distribute relevant content and offers.

Our sites and apps may include third-party web beacons. These web beacons allow third-party service providers to collect certain information such as your browser type, and the web page you viewed before arriving on our Websites. These third-party service providers treat the information they collect for auditing, research, and reporting purposes on our sites and applications and on advertisements viewed on our sites and applications.

Nous ne partageons pas vos coordonnées (par exemple votre numéro de téléphone ou adresse email) avec ces tiers dans le cadre de leur usage de balises web.

Mobile Devices

Some mobile devices send information about the phone model, OS version (operating system), connectivity, name and version of the application being used.
This data, necessary for the proper functioning of the application, is processed automatically by the servers of and some of our partners (Google Analytics for example) to provide you with a service and advertising tailored to the technical characteristics of your device and measure the audience of our application .

Moreover, and unless you object, we are able to identify the physical location of your device (geolocation), in particular to inform you about offers that we think are of interest to you or to improve your experience with the mobile application of Ideal Nutricare.
According to the applicable law, we give you the possibility, when downloading or launching the application, to accept or refuse this geolocation .

Accept or decline cookies

You can always choose to disable these cookies. Your browser can also be set to notify you of cookies that are stored on your computer and ask you to accept them or not.
You can accept or refuse cookies on a case by case basis or refuse them systematically.
We remind you that the setting is likely to modify your conditions of access to our content and services requiring the use of cookies.
If your browser is configured to refuse all cookies, you will not be able to enjoy some of our services. In order to manage cookies as close as possible to your expectations, we invite you to set your browser according to the purpose of the cookies.

Web beacons are generally used in connection with cookies, so if your browser is set to refuse cookies, or if cookies are removed, web beacons will not be able to track your activity when you navigate between cookies. websites.

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your wishes for cookies.

Your choices via your browser

The agreement on cookies

The registration of a cookie in a terminal is essentially subordinate to the will of the user of the Terminal, that he can express and modify at any time and free of charge through the choices offered by his software navigation. If you have accepted the registration of cookies in your Terminal in your browser, the cookies embedded in the pages and contents that you have consulted may be stored temporarily in a dedicated area of ​​your terminal. They will be read only by their issuer.

The refusal of cookies

If you refuse the registration of cookies in your terminal you will no longer be able to benefit from a number of features that are nevertheless necessary to navigate certain areas of the sites and applications of . This would be the case if you were trying to access our content or services that require you to identify. This would also be the case when we-or our providers-could not recognize, for technical compatibility, the type of browser your device uses, its language and display settings, or the country from which your device appears to be connected. Internet.
If applicable, Ideal Nutricare declines any responsibility concerning the consequences related to the degraded functioning of our services resulting from the impossibility for Ideal Nutricare to record or to consult the cookies necessary for the functioning of the site and you would have declined or deleted.

How to exercise your choices, depending on which browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies. For:

"Flash" cookies © of "Adobe Flash Player" ™ "

Adobe Flash Player ™ is a computer application that enables the rapid development of dynamic content using the "Flash" computer language Flash (and similar applications) memorizes the parameters, preferences and use of these contents thanks to technology similar to cookies, however, "Adobe Flash Player" ™ manages this information and your choices via an interface different from that provided by your browser.

Since your device might be able to view content developed with Flash, we invite you to access your Flash cookie management tools, directly from the

Do not track

You can also set your browser to send a code indicating which websites you do not want to be followed. ("Do No Track" option). For:

Your choices expressed online

There are other possibilities than the browser setting to manage the deposit of cookies on its terminal. Declining cookies on Ideal Nutricare sites does not mean that you will not see any online advertising. It simply means that the services you will be subjected to on the sites and applications of will not be based on your intended interests (related to your browsing of www.ideal-nutricare. com , and you can still receive behavioral ads from other companies if you have not declined their cookies.

Cookie families

Cookies on websites and apps can be grouped into several families:


This is the highest deactivation level. It only maintains cookies that guarantee the operation of the site and allow its optimization.


This disabling level is for only those ads that allow for post-event behavioral targeting. Disabling them prevents the display of advertising on the site and will display empty inserts instead, and also prevent self-promotion from the site publisher.

Targeted or behavioral advertising

This disabling level maintains so-called targeted advertising cookies or "retargeting" cookies. These allow to better target the advertisements that are available on the Internet.

How do I disable the family-owned cookies listed above?


These cookies can not be disabled as this will prevent the correct operation of the site.

Social and Google Analytics also uses Google Analytics. To block the use of data by Google Analytics: .com / dlpage / gaoptout uses in particular Facebook and Twitter sharing buttons:

Disabling these cookies therefore prevents any interaction with social networks. Webanalytics cookies allow us to obtain anonymous statistics of our site in order to optimize it and detect any malfunctions.

Advertising does not use collection for targeted or behavioral advertising. / p>