Définitions

Customer: any professional or natural person capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site object of the present general conditions.

Content: All the elements that make up the information on the Site, including text - images - videos.

Customer information: Hereinafter referred to as "Information(s)" which corresponds to all the personal data that may be held by https://www.ideal-nutricare.com for the management of your account, the management of the customer relationship and for the purposes of analyzes and statistics.

User: Internet user logging in, using the aforementioned site.

Personal information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it is apply" (Article 4 of Law No. 78-17 of 6 January 1978).

The terms " personal data ", " data subject ", " subcontractor " and " sensitive data have the meaning defined by the General Regulations on the Protection of Data (RGPD: n ° 2016-679)

1. Presentation of the website

According to article 6 of the law n ° 2004-575 of June 21st, 2004 for the confidence in the digital economy, it is specified to the users of the website https://www.labigcom.com/ the identity of the various stakeholders in the context of its implementation and monitoring:

The website https: //www..ideal-nutricare.com is the property of Ideal Nutricare, company with capital of 7,500 €, registered with the RCS of Châteauroux under the number 83063595900018 since 05-07-2017, n ° of VAT intracom. FR5 830635959, code NAF (APE) 1092Z / Pet Food Manufacturing , located at 30 Cross Street Mission - 36340 Cluis - France

2. General terms of use of the site and services offered

The Site is a work of the spirit protected by the provisions of the Code of Intellectual Property and applicable International Regulations.

The Customer may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the Site.The use of the site https://www.ideal-nutricare.com implies full and complete acceptance of the terms and conditions described below. These terms of use may be modified or supplemented at any time, users of the site https://www.ideal-nutricare.com are therefore invited to consult them on a regular basis.

This website is normally accessible to users at any time. An interruption due to technical maintenance can however be decided by https://www.ideal-nutricare.com , which will strive then communicate to users the dates and times of the intervention.

The https://www.ideal-nutricare.com website is updated regularly by https://www.ideal-nutricare.com responsible. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves to the user who is invited to refer to it as often as possible in order to take note of it.

3. Description of the services provided

The website https://www.ideal-nutricare.com aims to provide information about the whole activities of the company. https://www.ideal-nutricare.com strives to provide on the site https://www.ideal-nutricare.com information as accurate as possible.

However, he can not be held responsible for oversights, inaccuracies and deficiencies in the update, whether by him or the third party partners who provide this information.

All the information indicated on the https://www.ideal-nutricare.com website is given for information only, and are likely to evolve. In addition, the information contained on the https://www.ideal-nutricare.com site is not exhaustive. They are subject to modifications that have been made since they were posted.

The website https://www.ideal-nutricare.com aims to provide information about the whole activities of the company. https://www.ideal-nutricare.com strives to provide on the site https://www.ideal-nutricare.com information as accurate as possible.

However, he can not be held responsible for oversights, inaccuracies and deficiencies in the update, whether by him or the third party partners who provide this information.

All the information indicated on the https://www.ideal-nutricare.com website is given for information only, and are likely to evolve. In addition, the information on the https://www.ideal-nutricare.com site is not exhaustive.

They are subject to modifications that have been made since they were posted.

4. Contractual limitation on technical data

The site uses JavaScript technology.

The website can not be held responsible for material damage related to the use of the site.

In addition, the user of the site agrees to access the site using recent equipment, not containing any viruses and with a browser of last generation updated.

https://www.ideal-nutricare.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (GDPR: No. 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year.

However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, to fail in its infrastructures or if the Services and Services generate traffic deemed abnormal.

https://www.ideal-nutricare.com and the hosting provider can not be held responsible in case malfunctioning of the Internet network, telephone lines or computer and telephony equipment related in particular to the congestion of the network preventing access to the server.

5. Intellectual property and counterfeits

https://www.ideal-nutricare.com owns the intellectual property rights and owns the rights of use on all elements accessible on the website, including text, images, graphics, logos, videos, icons and sounds.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written consent of: https://www.ideal-nutricare.com .

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

5.1 Photos

6. Limitation of liability

https://www.ideal-nutricare.com agit en tant qu’éditeur du site. https://www.ideal-nutricare.com est responsable de la qualité et de la véracité du Contenu qu’il publie.

https://www.ideal-nutricare.com ne pourra être tenu responsable des dommages directs et indirects causés au matériel de l’utilisateur, lors de l’accès au site internet https://www.ideal-nutricare.com, et résultant soit de l’utilisation d’un matériel ne répondant pas aux spécifications indiquées au point 4, soit de l’apparition d’un bug ou d’une incompatibilité.

https://www.ideal-nutricare.com ne pourra également être tenu responsable des dommages indirects (tels par exemple qu’une perte de marché ou perte d’une chance) consécutifs à l’utilisation du site https://www.ideal-nutricare.com.

Des espaces interactifs (possibilité de poser des questions dans l’espace contact) sont à la disposition des utilisateurs. https://www.ideal-nutricare.com se réserve le droit de supprimer, sans mise en demeure préalable, tout contenu déposé dans cet espace qui contreviendrait à la législation applicable en France, en particulier aux dispositions relatives à la protection des données. Le cas échéant, https://www.ideal-nutricare.com se réserve également la possibilité de mettre en cause la responsabilité civile et/ou pénale de l’utilisateur, notamment en cas de message à caractère raciste, injurieux, diffamant, ou pornographique, quel que soit le support utilisé (texte, photographie …).

7. Management of personal data

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (RGPD : n° 2016-679).

7.1 Personal data collection managers

For Personal Data collected as part of the creation of the User's personal account and its navigation on the Site, the Person in charge of the processing of Personal Data is: Ideal Nutricare - https://www.ideal-nutricare.com is represented by Mr Jean-José SAUVAGE, his legal representative

As the data controller of the data collection, https://www.ideal-nutricare.com undertakes to respect the framework of the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a record of real-world treatments.

Whenever https://www.ideal-nutricare.com deals with Personal Data, https://www.ideal-nutricare.com takes all reasonable steps to ensure the accuracy and appropriateness of the Personal Data with respect to the purposes for which https: //www.ideal- nutricare.com deals with them.

7.2 Purpose of collected data

https://www.ideal-nutricare.com may process all or part of the data: < / span>

  • to allow navigation on the Site and the management and traceability of services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking ...): computer hardware used for navigation, IP address, password (hash)
  • to improve navigation on the Site: login and usage data
  • to conduct optional satisfaction surveys on https: // www. ideal-nutricare.com
  • to carry out communication campaigns (sms, mail): phone number, email address
  • for Google Analytics:
    We use Google Analytics to collect information about how visitors use the site, and to better understand their expectations. This allows us to constantly improve the site.
    Google Analytics records information about the pages you visit, the duration of the visit, the pages of origin, etc.
    We do not receive, nor do not record any personal information, the data is anonymous: this cookie can not be used to identify you.
    We do not allow Google to use or share with a third party the navigation data on our site.
    The lifespan of cookies is 2 years. You can refuse at any time the deposit of these cookies in the "service management" panel at the bottom right of your screen.
  • https://www.ideal-nutricare.com does not sell your personal data, which is only used by necessity or for statistical and analytical purposes.

7.3 Droits d'accès, de rectification et d'opposition

In accordance with current European regulations, Users of https://www.ideal-nutricare.com have the following rights:

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of the data of the Users right of locking or erasing the data of the Users of a personal nature (article 17 of the GDPR), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, disclosure or storage is prohibited.
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of users' data (article 18 RGPD)
  • right to oppose the processing of User data (Article 21 RGPD)
  • right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
  • Right to define the fate of Users' data after death and to choose who https: //www.ideal-nutricare .com will have to communicate (or not) his data to a third party he has previously designated.

As soon as https://www.ideal-nutricare.com learns of the death of a User and in the absence of instructions from him, https: //www.ideal-nutricare.com agrees to destroy its data unless it is required for retention for probative purposes or to meet a legal requirement.

If the user wants to know how https://www.ideal-nutricare.com uses his Personal Data, ask to rectify or oppose their treatment, the User can contact https: //www.ideal- nutricare.com in writing to Ideal Nutricare, Jean-José SAUVAGE 30 Cross Street of the Mission - 36340 Cluis - France.

Here are models of mail developed by the National Commission of Computing and Liberties (the "CNIL") to help the User in his steps:

In this case, the User must indicate the Personal Data that he would like https: // www. ideal-nutricare.com corrects, updates or deletes, by identifying exactly with a copy of a piece of identification (ID card or passport).

Claims for the deletion of Personal Data will be subject to the obligations imposed on https://www.ideal-nutricare.com by law, particularly with regard to the preservation or archiving of documents. Finally, Users of https://www.ideal-nutricare.com may file a claim with supervisory authorities, particularly the CNIL (https://www.cnil.fr/en/complaints).

7.4 Non-disclosure of personal data

https://www.ideal-nutricare.com is prohibited from processing, hosting or transferring Information collected on its Clients to a country outside the European Union or recognized as "unsuitable" by the European Commission without first informing the customer. However, https://www.ideal-nutricare.com remains free from the choice of its sub- technical and commercial contractors provided that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR No. 2016-679).

https://www.ideal-nutricare.com is committed to taking all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of https: //www.ideal -nutricare.com , the latter must inform the Customer as soon as possible and communicate the corrective measures taken. By the way https://www.ideal-nutricare.com does not collect any "sensitive data." / span>

The User's Personal Data may be processed by https://www.ideal-nutricare.com < / a> and subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.ideal-nutricare.com are primarily agents of our customer service.

8. Incident Notification

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore can not guarantee absolute security.
If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.

No personal information of the user of the site https://www.ideal-nutricare.com is published at Unbeknownst to the user, exchanged, transferred, assigned or sold on any support to others. Only the assumption of redemption of https://www.ideal-nutricare.com and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data with respect to the user of the site https://www.ideal-nutricare.com .

Security

To ensure the security and confidentiality of Personal Data and Personal Health Information, https: //www.ideal-nutricare .com uses networks protected by standard devices such as firewall, pseudonymization, encryption and password.

When processing Personal Data, https://www.ideal-nutricare.com takes all steps to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, "Cookies" and Tags ("Tags") internet

The https://www.ideal-nutricare.com site contains a number of hypertext links to other sites , set up with the permission of https://www.ideal-nutricare.com . However, https://www.ideal-nutricare.com does not have the ability to check the content of the sites visited, and will not assume any liability thereby.

Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. "COOKIES"

A "cookie" is a small information file sent to the User's browser and stored in the User's terminal (eg computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet Service Provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the user's terminal.

https://www.ideal-nutricare.com is likely to process User information regarding his visit to the Site, such as the pages consulted, the searches carried out. This information allows https://www.ideal-nutricare.com to improve the content of the Site. , the user's navigation.

Cookies facilitating the navigation and / or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies registered in the terminal or, conversely, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of Cookies are proposed to him punctually, before a Cookie is likely to be registered in his terminal. https://www.ideal-nutricare.com informs the User that, in this case, it may be that the features of his not all browsers available.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case when https://www.ideal-nutricare.com or one providers can not recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

If applicable, https://www.ideal-nutricare.com disclaims any responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by https://www.ideal-nutricare.com , resulting from (i) the refusal of Cookies by the User (ii) the impossibility of https: //www.ideal- nutricare.com to register or to consult Cookies necessary for their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.

At any time, the User can choose to express and modify his wishes for Cookies by going to the cookie management panel at the bottom right of the screen. https://www.ideal-nutricare.com may also use the services of external providers to help collect and process the information described in this section.

9.2.Batches ("Tags") internet

https://www.ideal-nutricare.com may occasionally use Internet tags (also known as , Or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialized web analytics partner that can be located (and therefore store them corresponding information, including the IP address of the User) in a foreign country.

These tags are placed in both online ads allowing users to access the Site, and on the various pages of it.

This technology allows https://www.ideal-nutricare.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information accessed), as well as the use of this Site by the User. < / span>

The external service provider may collect information about visitors to the Site and other websites through these tags, report on the activity of the Site to the attention of https://www.ideal-nutricare.com , and provide other services related to the use of this one and the Internet.

10. Governing Law and Jurisdiction

Any dispute in connection with the use of the https://www.ideal-nutricare.com website is subject to copyright French.
Apart from the cases where the law does not allow it, it is made exclusive attribution of jurisdiction to the competent court of Châteauroux (36).

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.